Members of our staff have a solid background in employee research. Among other things, they have conducted research among employees on product development, employee morale, relations with other business areas in the institution, reactions to the institution's advertising. Our most recent survey was of the employees of a major provider of management and professional insurance. The research was designed to improve broker and insured claims handling. We measured attitudes toward job satisfaction, internal communications, workload, performance evaluations, perceptions of opportunities for advancement and organizational support.

Employee Feedback Survey: for the U.S. General Accounting Office: was an internet/mail survey of all 3,200 GAO employees nationwide. More than 2,400 interviews (seventy-five percent) were completed on-line with an additional 400 completed by mail for an overall response rate of eighty-eight percent.

Survey of Workplace Violence: performed for the U.S. Postal Service Commission on a Safe and Secure Workplace involved a twelve-page questionnaire that was completed by a national sample of 12,000 postal service employees and a comparison national sample of 3,000 workers. The survey dealt with verbal and sexual harassment, as well as violence and dangerous working conditions, within the context of workplace issues and job satisfaction.

VA Learner’s Perception Study: was the first comprehensive survey of clinical trainees in VA medical centers. A total of more than 10,000 interviews have been completed by physician residents as part of the annual assessment. The surveys evaluate every aspect of the clinical learning experience including clinical faculty, learning environment, working environment, clinical environment, staff and services, quality of care, physical environment and personal experience.